Well when you go on to the tsa candidate dashboard, there is a link where you can update and sign your 2811/2812, that is what they wanted me to do. I havent talked to them on the phone because I dont have hrs to waste holding it. Here is the email:
Thank you for your interest in a position with the Transportation Security Administration (TSA).
We received your TSA Forms 2811 and 2812 via fax; however, at this
time, we ask that you log in to the Candidate Dashboard to submit these
forms electronically. You can access the Candidate Dashboard by
clicking on the following link:
https://tsajobs.tsa.dhs.gov/candidatedashboard
Once you login to the Candidate Dashboard, take the following steps:
1) In the row of action tabs at the bottom left of your screen,
click the tab marked “Other†2) Click on the link “Update/Re-Sign
2811/2812 Formâ€
3) Follow the corresponding prompts to review, update, and submit your forms
NOTE: When you are ready to save your forms, do NOT use the save
command in your internet browser, as this may cut off portions of the
forms that are not visible. Instead, you must use the “Save†icon
embedded in the PDF to save the forms in their entirety.
If you have any additional questions, please contact the TSA HRAccess
Help Desk at 1-877-872-7990, TTY 1-877-872-7992, fax 1-877-872-7993, or
e-mail
HelpDesk@TSA-HRAccess.com and include the Service Request Number
provided above.
Sincerely,
The TSA HRAccess Help Desk