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Internal Revenue Service

As a bureau of the Department of the Treasury and as one of the world's most efficient tax administrators, the IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. (Source: www.irs.gov)

This forum will allow you to share and ask job-related questions about this bureau. This is NOT the place to ask tax questions.

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LieutenantBlantyre  
#61 Posted : Sunday, March 11, 2018 1:53:34 PM(UTC)
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I'm putting time back on the clock and your handy timer can be found HERE. Appropriations are set to lapse as of 2359 local time in DC on March 22nd. Although it is said that there is a "must pass" appropriations bill in the works, you certainly couldn't tell that by the House Majority Leader's business schedule for the week. The only bill currently of interest to us is one by Representative Issa of California, HR 3996, which would allow other courts to transfer out cases to Tax Court if the subject matter was more properly something for Tax Court.

We've had two shutdowns. Will we have a third? Only time will tell.
LieutenantBlantyre  
#62 Posted : Saturday, March 17, 2018 4:53:56 PM(UTC)
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My eyes have been not focusing right lately. Here's what we've got (at the time of this post as I'm copy/pasting this) from the House Majority Leader in terms of next week's schedule in the lower chamber:

Quote:
MONDAY, MARCH 19TH
On Monday, the House will meet at 12:00 p.m. for morning hour and 2:00 p.m. for legislative business. Votes will be postponed until 6:30 p.m.

Legislation Considered Under Suspension of the Rules:

1) S. 2030 – Ceiling Fan Energy Conservation Harmonization Act (Sponsored by Sen. Thom Tillis / Energy and Commerce Committee)

2) H.R. 5074 – DHS Cyber Incident Response Teams Act of 2018, as amended (Sponsored by Rep. Michael McCaul / Homeland Security Committee)

3) H.R. 4176 – Air Cargo Security Improvement Act of 2018, as amended (Sponsored by Rep. Bennie Thompson / Homeland Security Committee)

4) H.R. 5099 – Enhancing DHS’ Fusion Center Technical Assistance Program Act (Sponsored by Rep. Ron Estes / Homeland Security Committee)

5) H.R. 4227 – Vehicular Terrorism Prevention Act of 2018, as amended (Sponsored by Rep. Bob Latta / Homeland Security Committee)

6) H.R. 5079 – DHS Field Engagement Accountability Act, as amended (Sponsored by Rep. Don Bacon / Homeland Security Committee)

7) H.R. 5131 – Surface Transportation Security Improvement Act of 2018, as amended (Sponsored by Rep. Bonnie Watson Coleman / Homeland Security Committee)

8) H.R. 4467 – Strengthening Aviation Security Act of 2018, as amended (Sponsored by Rep. Jody Hice / Homeland Security Committee)

9) H.R. 5089 – Strengthening Local Transportation Security Capabilities Act of 2018, as amended (Sponsored by Rep. Nanette Barragán / Homeland Security Committee)

10) H.R. 4851 – Kennedy-King National Commemorative Site Act, as amended (Sponsored by Rep. André Carson / Natural Resources Committee)

11) H.R. 835 – To update the map of, and modify the maximum acreage available for inclusion in, the Florissant Fossil Beds National Monument (Sponsored by Rep. Doug Lamborn / Natural Resources Committee)

TUESDAY, MARCH 20TH
On Tuesday, the House will meet at 10:00 a.m. for morning hour and 12:00 p.m. for legislative business.

H.R. 4566 – Alleviating Stress Test Burdens to Help Investors Act, Rules Committee Print (Subject to a Rule) (Sponsored by Rep. Bruce Poliquin / Financial Services Committee)

WEDNESDAY, MARCH 21ST AND THE BALANCE OF THE WEEK
On Wednesday, the House will meet at 10:00 a.m. for morning hour and 11:00 a.m. for legislative business.

On Thursday, the House will meet at 9:00 a.m. for legislative business. Last votes expected no later than 3:00 p.m.

On Friday, no votes are expected in the House.

Consideration of Legislation Making Further Appropriations for FY18

Possible Consideration of H.R. 5247 – Trickett Wendler, Frank Mongiello, Jordan McLinn, and Matthew Bellina Right to Try Act of 2018 (Subject to a Rule) (Sponsored by Rep. Brian Fitzpatrick / Energy and Commerce Committee)

H.R. 4061 – Financial Stability Oversight Council Improvement Act of 2017, Rules Committee Print (Closed Rule, One Hour of Debate) (Sponsored by Rep. Dennis Ross / Financial Services Committee)


Program Statement for the Senate for Monday:

Quote:
[Congressional Record Volume 164, Number 46 (Thursday, March 15, 2018)]
[Page S1771]
From the Congressional Record Online through the Government Publishing Office [www.gpo.gov]




ORDERS FOR MONDAY, MARCH 19, 2018

Mr. McCONNELL. Mr. President, I ask unanimous consent that when the
Senate completes its business today, it adjourn until 3 p.m., Monday,
March 19; further, that following the prayer and pledge, the morning
hour be deemed expired, the Journal of proceedings be approved to date,
the time for the two leaders be reserved for their use later in the
day, and morning business be closed. Finally, I ask that following
leader remarks, the Senate resume consideration of the motion to
proceed to H.R. 1865 and that notwithstanding rule XXII, the cloture
vote on that motion occur following disposition of the McAleenan
nomination.
The PRESIDING OFFICER. Without objection, it is so ordered.


If anybody knows the bill number of the supposed omnibus appropriations bill then they're not letting it be known. Appropriations are set to lapse as of 2359 local time in DC on March 23rd. Apparently more than a few of us had the day wrong for things running out. The clock is revised and reset HERE
LieutenantBlantyre  
#63 Posted : Monday, March 19, 2018 4:24:27 PM(UTC)
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Possible veto threat from the President on the omnibus appropriations bill if the folks in Congress ever introduce it and pass it through both chambers. This relates to a tunneling project for New York City known as Gateway that is being tucked into the bill purportedly.
LieutenantBlantyre  
#64 Posted : Tuesday, March 20, 2018 7:08:35 AM(UTC)
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Appropriations omnibus just got pulled from hitting the House floor. No text until Wednesday, maybe. Clock is running.
LieutenantBlantyre  
#65 Posted : Wednesday, March 21, 2018 7:14:48 PM(UTC)
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Well, the abomination of an omnibus bill only weighs in at 2,232 pages. I think Publication 17 is far shorter than that.

FY2017 enacted language for "Taxpayer Services":

Quote:

For necessary expenses of the Internal Revenue Service to provide taxpayer services, including pre-filing assistance and education, filing and account services, taxpayer advocacy services, and other services as authorized by 5 U.S.C. 3109, at such rates as may be determined by the Commissioner, $2,156,554,000, of which not less than $8,890,000 shall be for the Tax Counseling for the Elderly Program, of which not less than $12,000,000 shall be available for low-income taxpayer clinic grants, and of which not less than $15,000,000, to remain available until September 30, 2018, shall be available for a Community Volunteer Income Tax Assistance matching grants program for tax return preparation assistance, of which not less than $206,000,000 shall be available for operating expenses of the Taxpayer Advocate Service: Provided, That of the amounts made available for the Taxpayer Advocate Service, not less than $5,000,000 shall be for identity theft casework.


FY2018 final proposal in the just released text for "Taxpayer Services":

Quote:

For necessary expenses of the Internal Revenue Service to provide taxpayer services, including pre-filing assistance and education, filing and account services, taxpayer advocacy services, and other services as authorized by 5 U.S.C. 3109, at such rates as may be determined by the Commissioner, $2,506,554,000, of which not less than $9,890,000 shall be for the Tax Counseling for the Elderly Program, of which not less than $12,000,000 shall be available for low-income taxpayer clinic grants, and of which not less than $15,000,000, to remain available until September 30, 2019, shall be available for a Community Volunteer Income Tax Assistance matching grants program for tax return preparation assistance, of which not less than $206,000,000 shall be available for operating expenses of the Taxpayer Advocate Service: Provided, That of the amounts made available for the Taxpayer Advocate Service, not less than $5,500,000 shall be for identity theft casework.


We got funding for the TRIO people here plus this year's incarnation of App127:

Quote:
SEC. 113. In addition to the amounts otherwise made available in this Act for the Internal Revenue Service, $320,000,000, to be available until September 30, 2019, shall be transferred by the Commissioner to the ‘‘Tax-payer Services’’, ‘‘Enforcement’’, or ‘‘Operations Support’’ accounts of the Internal Revenue Service for an additional amount to be used solely for carrying out Public Law 115–97: Provided, That such funds shall not be available until the Commissioner submits to the Committees on Appropriations of the House of Representatives and the Senate a spending plan for such funds.


There is no rule outlining the method for consideration on the floor of the House. The House Rules Committee has a marshalled list of 16 amendments it is reviewing at this hour to determine if they'll even be debatable or not. The good news is that amendments from the floor won't be accepted and none of the 16 amendments target IRS.

All bets are off as to the Senate as the junior senator from Kentucky, Rand Paul, is threatening to jam the process on this.

Next step is seeing the House Rules Committee put forward a rules resolution structuring debate on this behemoth. We'll see that by morning, I hope. The vote is set for 1300 ET Thursday in the House. The Senate's timetable is a bit fluid.

As to the news reporters claiming passage is certain, those are the same people I expect to see in a casino in Las Vegas at a Blackjack table with such excellent situational awareness calling "hit" when their cards add up to 19. There are still a few nasty road bumps left. The House convenes at 0900 ET Thursday.

Edited by user Wednesday, March 21, 2018 7:16:04 PM(UTC)  | Reason: Consistency check of copy pasta

chriswt25  
#66 Posted : Wednesday, March 21, 2018 7:43:08 PM(UTC)
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Originally Posted by: LieutenantBlantyre Go to Quoted Post
Well, the abomination of an omnibus bill only weighs in at 2,232 pages. I think Publication 17 is far shorter than that.

FY2017 enacted language for "Taxpayer Services":

Quote:

For necessary expenses of the Internal Revenue Service to provide taxpayer services, including pre-filing assistance and education, filing and account services, taxpayer advocacy services, and other services as authorized by 5 U.S.C. 3109, at such rates as may be determined by the Commissioner, $2,156,554,000, of which not less than $8,890,000 shall be for the Tax Counseling for the Elderly Program, of which not less than $12,000,000 shall be available for low-income taxpayer clinic grants, and of which not less than $15,000,000, to remain available until September 30, 2018, shall be available for a Community Volunteer Income Tax Assistance matching grants program for tax return preparation assistance, of which not less than $206,000,000 shall be available for operating expenses of the Taxpayer Advocate Service: Provided, That of the amounts made available for the Taxpayer Advocate Service, not less than $5,000,000 shall be for identity theft casework.


FY2018 final proposal in the just released text for "Taxpayer Services":

Quote:

For necessary expenses of the Internal Revenue Service to provide taxpayer services, including pre-filing assistance and education, filing and account services, taxpayer advocacy services, and other services as authorized by 5 U.S.C. 3109, at such rates as may be determined by the Commissioner, $2,506,554,000, of which not less than $9,890,000 shall be for the Tax Counseling for the Elderly Program, of which not less than $12,000,000 shall be available for low-income taxpayer clinic grants, and of which not less than $15,000,000, to remain available until September 30, 2019, shall be available for a Community Volunteer Income Tax Assistance matching grants program for tax return preparation assistance, of which not less than $206,000,000 shall be available for operating expenses of the Taxpayer Advocate Service: Provided, That of the amounts made available for the Taxpayer Advocate Service, not less than $5,500,000 shall be for identity theft casework.


We got funding for the TRIO people here plus this year's incarnation of App127:

Quote:
SEC. 113. In addition to the amounts otherwise made available in this Act for the Internal Revenue Service, $320,000,000, to be available until September 30, 2019, shall be transferred by the Commissioner to the ‘‘Tax-payer Services’’, ‘‘Enforcement’’, or ‘‘Operations Support’’ accounts of the Internal Revenue Service for an additional amount to be used solely for carrying out Public Law 115–97: Provided, That such funds shall not be available until the Commissioner submits to the Committees on Appropriations of the House of Representatives and the Senate a spending plan for such funds.


There is no rule outlining the method for consideration on the floor of the House. The House Rules Committee has a marshalled list of 16 amendments it is reviewing at this hour to determine if they'll even be debatable or not. The good news is that amendments from the floor won't be accepted and none of the 16 amendments target IRS.

All bets are off as to the Senate as the junior senator from Kentucky, Rand Paul, is threatening to jam the process on this.

Next step is seeing the House Rules Committee put forward a rules resolution structuring debate on this behemoth. We'll see that by morning, I hope. The vote is set for 1300 ET Thursday in the House. The Senate's timetable is a bit fluid.

As to the news reporters claiming passage is certain, those are the same people I expect to see in a casino in Las Vegas at a Blackjack table with such excellent situational awareness calling "hit" when their cards add up to 19. There are still a few nasty road bumps left. The House convenes at 0900 ET Thursday.



I am sure we CSR's will have the same fortune to be declared essential (like the last time). Being that this Friday is the end of the first week of the pay period, we won't be subjected to a pay delay, unless any shutdown lasts longer than a week.

LieutenantBlantyre  
#67 Posted : Thursday, March 22, 2018 6:31:24 PM(UTC)
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Originally Posted by: chriswt25 Go to Quoted Post
{snip}


I am sure we CSR's will have the same fortune to be declared essential (like the last time). Being that this Friday is the end of the first week of the pay period, we won't be subjected to a pay delay, unless any shutdown lasts longer than a week.



Well, it passed the House. Mrs. Pelosi tried to kill it on a procedural tactic as there wasn't legislation related to DACA contained within the monstrosity. I use that word deliberately. The junior senator from Kentucky, Rand Paul, is holding up a final vote on the over two thousand page long bill in the Senate until he's done reading it for his own sake in case he wishes to offer amendments.

We may have a "technical shutdown" late Friday night into the wee hours of Saturday morning as Senator John Kennedy of Louisiana is possibly going to back Senator Paul's play. If we get into ping-pong between chambers on the bill, things could get interesting again. Then again, little has proceeded normally this season.

I'm just waiting for this image from xkcd to show up in lieu of Get Transcript Online or OPA one of these days:

UserPostedImage
LieutenantBlantyre  
#68 Posted : Friday, March 23, 2018 2:31:20 AM(UTC)
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Bill passed overnight. Once again waiting on POTUS to wake up and sign it. Now onward to getting FY2019 done by September 30th...
MagnusVex  
#69 Posted : Friday, March 23, 2018 4:56:46 AM(UTC)
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Welp, El Presidente just tweeted he's considering Vetoing the Bill so we may be in for a bumpy ride. Lets see how this goes.
LieutenantBlantyre  
#70 Posted : Friday, March 23, 2018 9:08:39 AM(UTC)
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Originally Posted by: MagnusVex Go to Quoted Post
Welp, El Presidente just tweeted he's considering Vetoing the Bill so we may be in for a bumpy ride. Lets see how this goes.


Let him. He is the CHAOSMAN for a reason.
LieutenantBlantyre  
#71 Posted : Friday, March 23, 2018 9:10:56 AM(UTC)
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We always put timeframes in our referrals yet we sometimes overlook that he has up to 10 days to sign it or veto it (Sundays excluded). This could be fun if refunds stop going out for a while.
RodoHinote  
#72 Posted : Friday, March 23, 2018 9:17:35 AM(UTC)
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It would help if these decisions were made 180 days in advance. This sucks for newbies like myself.
MagnusVex  
#73 Posted : Friday, March 23, 2018 10:06:36 AM(UTC)
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Originally Posted by: LieutenantBlantyre Go to Quoted Post
We always put timeframes in our referrals yet we sometimes overlook that he has up to 10 days to sign it or veto it (Sundays excluded). This could be fun if refunds stop going out for a while.


The eagle has landed, after some griping and groaning, the Bill was signed, see you all in September.
LieutenantBlantyre  
#74 Posted : Friday, March 23, 2018 1:55:42 PM(UTC)
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Originally Posted by: RodoHinote Go to Quoted Post
It would help if these decisions were made 180 days in advance. This sucks for newbies like myself.


In that same ideal world, our jobs wouldn't be needed either.

Originally Posted by: MagnusVex Go to Quoted Post
Originally Posted by: LieutenantBlantyre Go to Quoted Post
We always put timeframes in our referrals yet we sometimes overlook that he has up to 10 days to sign it or veto it (Sundays excluded). This could be fun if refunds stop going out for a while.


The eagle has landed, after some griping and groaning, the Bill was signed, see you all in September.


If I am still around then, I'll be worried. I'm working harder on jumping ship this year and making it stick. It gets bad when your congressman's office replies to a communication that they're glad to hear from you at all with proposed legislative language to fix bugs in the IRC. I should be patching software instead of the tax code.
LieutenantBlantyre  
#75 Posted : Wednesday, April 11, 2018 6:19:10 PM(UTC)
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Apparently the Ways and Means Committee was doing a markup session on a restructuring bill for IRS today. No, I don't have a final bill number or numbers yet. Some proposals were interesting and some were just stupid. Hopefully NTEU was able to catch it because I couldn't follow the proceedings. I had too many stupid callers that frankly I've got a comedy album on to try to cheer me up. I don't want to dip into the Rammstein & Ozzy Osbourne in the morning to start my day.

Is it just me or was call volume way, way down compared to expectation? The bloody softphone said I idled in AVAILABLE for a cumulative total of 90 minutes. JOC's little Javascript-based scoreboard was bouncing between 8% to 15% of CSRs ENTERPRISE-wide idling in AVAILABLE with Average Level of Service nearing 95%. Purportedly we're not supposed to be having that high of a goal for LOS after filing season and with paper receipts being down year-on-year, I'm just left wondering. Are people just not bothering interacting with us?

Screw it, I'm gonna find some Jeff Dunham videos...

shaffe  
#76 Posted : Thursday, April 12, 2018 3:18:16 AM(UTC)

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It's been a pretty messed up year as a whole regarding the phone staffing. In Kansas City our stated phone hours are 8:00-8:00 (central), but every single day since 2/23 we've been AHOD starting at 6:00 am. Yesterday we got an email from one of our systems analysts that said the AHOD would continue from 6am until 9pm through at least April 20 to meet the 80% Level of Service goal. Now as best as I can tell in reading the JOC reports the LOS (services provided/services offered on the application adherence activity report) for this filing season as a whole is north of 90% so I have no idea where this directive is coming from - but it's super annoying. Either the LOS ticker on the website is wrong, as it hasn't even shown a temporary dip under 80% in weeks, or somebody is screwing with things. By those same reports we've actually handled MORE calls than last year, so I just don't get at all why the continued push to turn our service center into a call site.

/rant
LieutenantBlantyre  
#77 Posted : Thursday, April 12, 2018 7:39:31 PM(UTC)
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Originally Posted by: shaffe Go to Quoted Post
It's been a pretty messed up year as a whole regarding the phone staffing. In Kansas City our stated phone hours are 8:00-8:00 (central), but every single day since 2/23 we've been AHOD starting at 6:00 am. Yesterday we got an email from one of our systems analysts that said the AHOD would continue from 6am until 9pm through at least April 20 to meet the 80% Level of Service goal. Now as best as I can tell in reading the JOC reports the LOS (services provided/services offered on the application adherence activity report) for this filing season as a whole is north of 90% so I have no idea where this directive is coming from - but it's super annoying. Either the LOS ticker on the website is wrong, as it hasn't even shown a temporary dip under 80% in weeks, or somebody is screwing with things. By those same reports we've actually handled MORE calls than last year, so I just don't get at all why the continued push to turn our service center into a call site.

/rant


Our current Director of AM across the ENTERPRISE is the old Cincinnati AM Field Director. She was not a nice person as the AM Field Director. When she did a townhall at Cleveland and a question was raised about morale issues her answer boiled down to us being expendable and being easily replaceable. She felt that if we didn't like our circumstances we knew darn well where the option was in HR Connect to formally resign.

I think the Director of AM is the one driving the score hard. The only reason we have to push overtime past April 17th is due to the "perfection period" for e-file returns which is through the 22nd for the TPs. That would be why we're driving the OT through the whole week. Beyond that, we don't really need the ASG212 (20 Light) folks too much except for math errors as we're in Cycle 201815 now and the mail drop should be ready for Cycle 201820 unless something goes horribly wrong. There are 25 million or so returns that are either "even balance" or "balance due" at this point according to the last filing season stats available. That should reduce mightily as people pay up by the 17th. It is a little more than the 21 million returns without associated refunds at the end of season last year.

My app for CER got acknowledged finally. I can only cringe at the thought of who is reviewing it.
Hired 2015  
#78 Posted : Friday, April 13, 2018 3:14:06 AM(UTC)
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In the process of resource redirection anyone could be expendable. Generally outside influences in any enterprise are always a factor in resource redirection. Many enterprises now think like a temporary workforce. At 9am your job could be eliminated and by noon you have another gig is how it goes. Today there are many highly qualified people with lots of experience, degrees and people skills that want the seasonal lifestyle. More people change careers more often building strong skill sets along the way to remain relevant in the job market.
LieutenantBlantyre  
#79 Posted : Tuesday, April 24, 2018 4:57:57 PM(UTC)
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We aren't there yet for Cycle 20. May 13th. BalDue-palooza is coming.

I do not hazard a guess about furlough. My prediction is NEVER this year with the current lady as Director AM across the entire service. Then again, we could always have yet another government shutdown on October 1st since Congress is piddling around on the budget bills.

Hopefully everybody at the campuses has enjoyed getting back to paper yesterday and today.
kitkatma  
#80 Posted : Tuesday, April 24, 2018 11:04:00 PM(UTC)
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Originally Posted by: LieutenantBlantyre Go to Quoted Post
We aren't there yet for Cycle 20. May 13th. BalDue-palooza is coming.

I do not hazard a guess about furlough. My prediction is NEVER this year with the current lady as Director AM across the entire service. Then again, we could always have yet another government shutdown on October 1st since Congress is piddling around on the budget bills.

Hopefully everybody at the campuses has enjoyed getting back to paper yesterday and today.

Don't know about the other campuses but the KC campus is still getting daily emails stating we are AHOD from 6 am to 9 pm. We were told tonight in our team mtg that this will last thru May, with phone only OT continuing thru May as well. Apparently we are no longer following JOC's directives for staffing.
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