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Contact Rep COllections
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RedGhost  
#41 Posted : Tuesday, August 13, 2019 2:52:40 PM(UTC)
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Check your email! I just received my firm offer letter. Good luck everyone!
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Daiesunn7 on 8/14/2019(UTC)
Daiesunn7  
#42 Posted : Wednesday, August 14, 2019 5:44:27 PM(UTC)
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Congratulations to you RedGhost!!

- Nothing in my email today either but I will post here if anything changes.
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Daiesunn7  
#43 Posted : Friday, August 16, 2019 8:27:30 AM(UTC)
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Hey All,

Received my FO this morning for Contact Rep (Collections). My EOD is September 3rd. Yay!!

For those of you still waiting, there are a few weeks left so sending out good vibes for you all.

Edited by user Friday, August 16, 2019 10:53:17 AM(UTC)  | Reason: Not specified
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Woodytech21 on 9/4/2019(UTC)
SuperHuman  
#44 Posted : Friday, August 16, 2019 1:10:40 PM(UTC)
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Congratulations to you both!
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Daiesunn7 on 8/16/2019(UTC)
Woodytech21  
#45 Posted : Monday, September 2, 2019 12:23:24 PM(UTC)
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Hello all,

I received a TO offer as a contact rep. Can anyone explain their experience as a contact rep and training. My shift is 4pm 12:30. What do u think about this shift as well. Thanks again







;
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SuperHuman  
#46 Posted : Wednesday, September 4, 2019 9:24:05 PM(UTC)
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Originally Posted by: Woodytech21 Go to Quoted Post
Hello all,

I received a TO offer as a contact rep. Can anyone explain their experience as a contact rep and training. My shift is 4pm 12:30. What do u think about this shift as well. Thanks again







;


Following this as well. To anyone who started Tuesday. How do you like it so far? Have they said any later start dates?
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CPAHopefull  
#47 Posted : Thursday, September 5, 2019 2:46:32 AM(UTC)
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I had applied for one of the Chamblee positions that starts later on in the fall. My status changed from "referred" back to "reviewed" overnight, so I guess they have made their selections for that site.

Don't usually see them changing the status back once it gets to the "referred" stage - it has been my experience that it normally either changes to "selected" or they just send you an email at some point in the future and don't bother updating the status in USAJOBS.
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noproblem13  
#48 Posted : Thursday, September 5, 2019 3:32:34 AM(UTC)
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I went from Selected to reviewed overnight and I am super confused.
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Woodytech21  
#49 Posted : Thursday, September 5, 2019 4:58:59 AM(UTC)
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USA.gov system isn't always right. If you was selected then go to your onboarding icon and complete the tasks/forms. It's the site not your same thing happy to me and few days later it changed back to selected
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SuperHuman  
#50 Posted : Thursday, September 5, 2019 5:02:15 AM(UTC)
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Originally Posted by: Woodytech21 Go to Quoted Post
USA.gov system isn't always right. If you was selected then go to your onboarding icon and complete the tasks/forms. It's the site not your same thing happy to me and few days later it changed back to selected



Woody,
When did you receive your TO? When is your tentative start date? Have you done fingerprinting yet?
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Woodytech21  
#51 Posted : Thursday, September 5, 2019 5:45:26 AM(UTC)
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I received my TO a week ago I was selected and then it went to review later after 2 day it showed selected again.
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noproblem13  
#52 Posted : Thursday, September 5, 2019 10:00:18 AM(UTC)
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I accepted my TO 2 weeks ago and it went from Selected to Reviewed over night. I checked onboarding and there was nothing to fill out everything I did already. Hoping they didn't rescind my offer.
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SuperHuman  
#53 Posted : Thursday, September 5, 2019 10:06:39 AM(UTC)
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Just received my FO guys 🙌🏾
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Woodytech21 on 9/5/2019(UTC)
noproblem13  
#54 Posted : Thursday, September 5, 2019 10:07:49 AM(UTC)
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Congrats for collections or Accounts management?
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SuperHuman on 9/5/2019(UTC)
Woodytech21  
#55 Posted : Thursday, September 5, 2019 10:13:12 AM(UTC)
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Originally Posted by: SuperHuman Go to Quoted Post
Just received my FO guys 🙌🏾


Congrats!!!
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SuperHuman on 9/5/2019(UTC)
SuperHuman  
#56 Posted : Thursday, September 5, 2019 11:44:08 AM(UTC)
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Collections! Thank you guys. Long time coming
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spicygemini86  
#57 Posted : Thursday, September 5, 2019 2:46:24 PM(UTC)
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Originally Posted by: Woodytech21 Go to Quoted Post
Hello all,

I received a TO offer as a contact rep. Can anyone explain their experience as a contact rep and training. My shift is 4pm 12:30. What do u think about this shift as well. Thanks again







;


I worked as a contact rep for a little over two years. The job itself was not bad if you get a good manager (well at least my experience). I worked the 3 to 1130 shift. I was smooth and relaxed because the majority of the higher ups work the day shift. Training was about two months of classroom training. We took test after each unit but the instructors main purpose was to ensure that you succeed so they would go over concepts multiple times if needed and always available to ask questions. I left the job because it was a seasonal job and I needed something more stable at the time. It was a great starting point for my career though.
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SuperHuman  
#58 Posted : Thursday, September 5, 2019 6:42:44 PM(UTC)
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What are the different schedules?
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Daiesunn7  
#59 Posted : Monday, September 9, 2019 9:34:50 PM(UTC)
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Hello All,
Just jumping on to report that I am now on my second week in ACS training and it's going o.k. I also wanted to add that out here they are preparing for a new ACS training class here around Sept 30th, so hoping there's more new hires at other service centers too. Good luck to you all as CSR's or Contact Reps!
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SuperHuman on 9/10/2019(UTC), hoptlite on 9/10/2019(UTC)
SuperHuman  
#60 Posted : Tuesday, September 10, 2019 3:42:59 AM(UTC)
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Originally Posted by: Daiesunn7 Go to Quoted Post
Hello All,
Just jumping on to report that I am now on my second week in ACS training and it's going o.k. I also wanted to add that out here they are preparing for a new ACS training class here around Sept 30th, so hoping there's more new hires at other service centers too. Good luck to you all as CSR's or Contact Reps



What are the different work schedules where you work? And do you work weekends too? Which job are you working? Meaning the job # on usajobs! Congratulations!
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