Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Social Security Administration

The Social Security Administration (SSA) is an independent agency of the United States federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits. To qualify for these benefits, most American workers pay Social Security taxes on their earnings; future benefits are based on the employees' contributions. (Source: Wikipedia)

Perhaps you are working for the SSA or interested in working for the SSA. Here is a forum to share your experience with the SSA.

Options
Go to last post Go to first unread
bb1234  
#1 Posted : Wednesday, May 20, 2020 10:03:01 AM(UTC)
bb1234

Rank: Newbie

Groups: Registered
Joined: 4/6/2020(UTC)
Posts: 3
United States

Thanks: 1 times
Hey all,

I have a claims specialist phone interview for the nyc region. What can I expect for the interview? Any interview questions they will ask and how long is the interview?


Thankssss


FinanAnalyst20  
#2 Posted : Thursday, May 21, 2020 11:14:02 AM(UTC)
FinanAnalyst20

Rank: Newbie

Groups: Unapproved
Joined: 5/4/2020(UTC)
Posts: 8
United States

Was thanked: 1 time(s) in 1 post(s)
It will be at least an hour and at least 2 people on the phone taking turns asking you questions.

Simple stuff:

Tell me about a time you were stressed and how you handled it
Tell me how you would deal with people with diverse backgrounds
Tell me about a time you had an angry customer and how you fixed their issue
Tell me how you manage your tasks

Stuff like that. Just give an example from your past relevant experiences and you will be good.

Then they'll ask you how would you tell if someone is married or not and give you options to choose from and ask a few questions about that.

Finally, they will ask you to think of something you know really well (like a TV show or your hometown). You will have 5 minutes to "think". Then they want you to explain it to them.

Not hard at all. I've had about 6 interviews for this position (different locations) within the past month and 4 offers so far.

You'll be fine. Good luck!
thanks 1 user thanked FinanAnalyst20 for this useful post.
bb1234 on 5/21/2020(UTC)
Mukapuka  
#3 Posted : Thursday, May 21, 2020 12:17:19 PM(UTC)
Mukapuka

Rank: Groupie

Groups: Registered
Joined: 8/25/2018(UTC)
Posts: 84
Location: Arlington Va

Was thanked: 22 time(s) in 15 post(s)
I had an interview for claims specialist last Monday. I am getting a letter from them today. I am not sure what the letter says. Anyone have an idea?

The interview was exactly like Fynananalyst20 says.
They asked me to pick a subject I know very well and explain it.

They want to know if you can explain things. How you are with people, stress, technology.
They asked 6 questions.
At the end I asked if the claims position was for title 2 (retirement claims) or title 16( disability)

I would suggest you have your questions written and just ask. So you look very interested in the position.

I currently work for social security in another position.
FinanAnalyst20  
#4 Posted : Thursday, May 21, 2020 12:27:38 PM(UTC)
FinanAnalyst20

Rank: Newbie

Groups: Unapproved
Joined: 5/4/2020(UTC)
Posts: 8
United States

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Mukapuka Go to Quoted Post
I had an interview for claims specialist last Monday. I am getting a letter from them today. I am not sure what the letter says. Anyone have an idea?

The interview was exactly like Fynananalyst20 says.
They asked me to pick a subject I know very well and explain it.

They want to know if you can explain things. How you are with people, stress, technology.
They asked 6 questions.
At the end I asked if the claims position was for title 2 (retirement claims) or title 16( disability)

I would suggest you have your questions written and just ask. So you look very interested in the position.

I currently work for social security in another position.




PROBABLY A JOB OFFER!

bb1234  
#5 Posted : Thursday, May 21, 2020 3:32:41 PM(UTC)
bb1234

Rank: Newbie

Groups: Registered
Joined: 4/6/2020(UTC)
Posts: 3
United States

Thanks: 1 times
Originally Posted by: FinanAnalyst20 Go to Quoted Post
It will be at least an hour and at least 2 people on the phone taking turns asking you questions.

Simple stuff:

Tell me about a time you were stressed and how you handled it
Tell me how you would deal with people with diverse backgrounds
Tell me about a time you had an angry customer and how you fixed their issue
Tell me how you manage your tasks

Stuff like that. Just give an example from your past relevant experiences and you will be good.

Then they'll ask you how would you tell if someone is married or not and give you options to choose from and ask a few questions about that.

Finally, they will ask you to think of something you know really well (like a TV show or your hometown). You will have 5 minutes to "think". Then they want you to explain it to them.

Not hard at all. I've had about 6 interviews for this position (different locations) within the past month and 4 offers so far.

You'll be fine. Good luck!


Thank you!! Did you end up taking the position? How long was the entire hiring process?



FinanAnalyst20  
#6 Posted : Friday, May 22, 2020 5:15:03 AM(UTC)
FinanAnalyst20

Rank: Newbie

Groups: Unapproved
Joined: 5/4/2020(UTC)
Posts: 8
United States

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: bb1234 Go to Quoted Post
Originally Posted by: FinanAnalyst20 Go to Quoted Post
It will be at least an hour and at least 2 people on the phone taking turns asking you questions.

Simple stuff:

Tell me about a time you were stressed and how you handled it
Tell me how you would deal with people with diverse backgrounds
Tell me about a time you had an angry customer and how you fixed their issue
Tell me how you manage your tasks

Stuff like that. Just give an example from your past relevant experiences and you will be good.

Then they'll ask you how would you tell if someone is married or not and give you options to choose from and ask a few questions about that.

Finally, they will ask you to think of something you know really well (like a TV show or your hometown). You will have 5 minutes to "think". Then they want you to explain it to them.

Not hard at all. I've had about 6 interviews for this position (different locations) within the past month and 4 offers so far.

You'll be fine. Good luck!


Thank you!! Did you end up taking the position? How long was the entire hiring process?






No problem! I am still weighing my options between the Claims Specialist offers and a few other agency offers.
I interviewed for them around mid-late April and just got the offers this week. I'm sure they would have come sooner but SSA had a hiring freeze and it was just lifted this week and started pouring in. Even still, not long at all!
Mukapuka  
#7 Posted : Friday, May 22, 2020 5:48:49 AM(UTC)
Mukapuka

Rank: Groupie

Groups: Registered
Joined: 8/25/2018(UTC)
Posts: 84
Location: Arlington Va

Was thanked: 22 time(s) in 15 post(s)
I got a letter in the mail saying I passed the meet and deal with the public. The results are valid for a year with that office.

Not sure what comes next. Claims specialist in my area are starting June 22.
FinanAnalyst20  
#8 Posted : Friday, May 22, 2020 6:00:29 AM(UTC)
FinanAnalyst20

Rank: Newbie

Groups: Unapproved
Joined: 5/4/2020(UTC)
Posts: 8
United States

Was thanked: 1 time(s) in 1 post(s)
Interesting. I did not receive any letters before I got my offers. But I would say that is a good sign!
FinanAnalyst20  
#9 Posted : Friday, May 22, 2020 11:51:17 AM(UTC)
FinanAnalyst20

Rank: Newbie

Groups: Unapproved
Joined: 5/4/2020(UTC)
Posts: 8
United States

Was thanked: 1 time(s) in 1 post(s)
I have officially decided to decline all claims specialist offers.
But they do want people starting very soon. One location said 06/08. And another 07/20.
Good luck and congrats in advance to you both!
Rss Feed  Atom Feed
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.


This page was generated in 0.319 seconds.