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federalgurl  
#1 Posted : Thursday, July 30, 2009 4:12:36 AM(UTC)
federalgurl

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Does anyone know what this position "Claims Taker" involves? Is it very different than Claims Rep and Claims Authorizer? There is not much information online about this position.

I appreciate any info on this.
granimal8  
#2 Posted : Thursday, July 30, 2009 4:14:38 AM(UTC)
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I work for SSA. There is no title "Claims Taker". What is the title on the vacancy announcement? A claims representative works in a field and a claims authorizer works in payment service center, two different workloads.
federalgurl  
#3 Posted : Thursday, July 30, 2009 6:10:37 AM(UTC)
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thanks! I went back to USAJOBS where I applied and Claims Taker is also known as Social Insurance Specialist. Do you know anything about the position? My sister is a Claims Rep at a branch office, and she is not sure either.

Job Title: Social Insurance Specialist (Claims Taker)

Series & Grade: GS-0105-07

Promotion Potential: 11

Position Information:
Full Time Federal Career Intern
granimal8  
#4 Posted : Thursday, July 30, 2009 6:13:43 AM(UTC)
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This position is known as a Claims Rep, same as your sister. I was a Claims Rep for 4 years before getting promoted. A Claims Rep takes claims for disability, retirement, suvivors benefits and widow benefits. You work with the public everyday, process claims, follow up on claims. I really enjoyed that position. Talk to your sister because she is doing the job that you want to put in for. The job can be stressful but for me, it was very rewarding.
federalgurl  
#5 Posted : Thursday, July 30, 2009 6:59:29 AM(UTC)
federalgurl

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wow, thanks for quick reply! My sister as I said is at a branch office, and this position is at the regional office. That's why she was a little confused.

I already put in for the job earlier this month, and just received a NOR email, as eligible, so hope it works out.

It sounds rewarding and something that I would like too.
granimal8  
#6 Posted : Thursday, July 30, 2009 7:08:20 AM(UTC)
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Can you give me the Vacancy announcement # and I should be able to give you more information about the position and what it entails? Smile
federalgurl  
#7 Posted : Thursday, July 30, 2009 7:19:17 AM(UTC)
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I appreciate your response!

Job Title: Social Insurance Specialist (Claims Taker)

Salary Range: 40,591.00 - 78,089.00 USD /year

Series & Grade: GS-0105-07

Promotion Potential: 11

Open Period:
Tuesday, July 14, 2009
to Friday, July 17, 2009

Position Information:
Full Time Federal Career Intern

Duty Locations:
few vacancies - Philadelphia, PA

Who May Be Considered:
United States Citizens

Job Summary:

Millions of Americans depend on the Social Security Administration (SSA) for their well-being. Social Security programs offer protection against the risk of reduced income due to retirement, disability or death, and assist aged, blind, and disabled people in financial need. SSA offers challenging careers and professional advancement. Make a difference in people's lives and your own. Join our dynamic team!

Duty Location: Immediate Claims Taking Unit, Philadelphia PA

This is a Federal Career Intern Program Announcement.

SA271504


Number of Vacancies: Few
granimal8  
#8 Posted : Thursday, July 30, 2009 7:31:37 AM(UTC)
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Immediate Claims Taking Unit - Okay, the position is in the Teleservice Center. You will be taking claims over the phone from claimants. Most of the claims are going to be for retirement, disability, survivors, etc.

Like I said, I enjoyed being a Claims Rep. I wish you the best of luck. Big Grin
federalgurl  
#9 Posted : Thursday, July 30, 2009 9:21:38 AM(UTC)
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thanks again, granimal8. Interesting....on the phone all day? and it's a 7-9-11 for phone work... so it's much more involved then, than say a contact representative.

Again, I appreciate the info, so that I can decide if all day phones is something I want
lba1962  
#10 Posted : Saturday, August 01, 2009 9:10:03 PM(UTC)
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Federalgurl,
I applied for the same position in Philly and received an NOR stating that I was eligible as well. I am not quite sure what comes next and how long I should wait to hear if I will be referred before I count myself out. I am new to this process and didn't save the original announcement so I can't look back at the Duties to determine if in fact this is a telephone job-I am hoping that it is not. Did you save the full announcement?
federalgurl  
#11 Posted : Monday, August 03, 2009 3:11:39 AM(UTC)
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As far as my research has taken me, it looks like this job is located in the phone center, but it's quite a bit more involved than just doing contact rep calls. It does, however, look like all reviewing, etc. is done while on the phone with each client :-(

Major Duties:

A Claims Taker is required to independently review, adjudicate, authorize or reconsider claims for benefits under the provisions of the retirement, survivors insurance, health and medical insurance, and supplemental income or disability insurance benefit program. A comprehensive knowledge of the interrelationships among these programs as well as related Federal and State programs is vital to carrying out and delivering these programs to the public.

Good luck, hope you get something you actually enjoy!
lba1962  
#12 Posted : Monday, August 03, 2009 5:17:34 AM(UTC)
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...don't have to worry about it...
got a notice today that I will not be referred...
How about you?
federalgurl  
#13 Posted : Monday, August 03, 2009 7:31:45 AM(UTC)
federalgurl

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me too, just checked my email....

I wonder if they are primarily hiring from within or if many veterans applied. Otherwise, I score 98, have federal career tenure, phone and customer service experience, high GPA university grades....and I know the HR chief at that office as well as her assistant. Geesh, they must be hiring Rhodes scholars these days!! hehe, or rocket scientists!

Good luck and hang in there!
lba1962  
#14 Posted : Monday, August 03, 2009 8:19:32 AM(UTC)
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Thanks for your response. I'm sorry to hear that you didn't make it either. You sound qualified to me! I don't know what it takes...
I've been applying in the Philly metro area and I'm tired of being shot down... I hear that there are a lot of veterans out there getting 5-10 point preference and I can't compete with that. I am currently working in the private sector trying to break in to government work. I've been looking since last November and I'm no closer today than I was then. How long have you been in the hunt?
federalgurl  
#15 Posted : Monday, August 03, 2009 8:55:52 AM(UTC)
federalgurl

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I hear ya. The veteran's preference is a real killer of our chances. An HR person who I know admitted herself that she thinks it's unfair, although controversial to even suggest that. She said their preference should get them in the door, yes agreed, but once in, any moving around or promotions should be based on merit.

Anyhow, my first job was federal, moved into private sector and now am back, but pursuing different options.

Keep you eye out for more SSA and VA jobs. They both do the most hiring, and will be doing more, for one reason the aging of the baby boomers.
lba1962  
#16 Posted : Monday, August 03, 2009 9:50:16 AM(UTC)
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I know an HR person who told me that there were more than 700 apps taken for another FCIP that I applied for. I scored a 96 and the top score was 109. Not even close...
Thanks for the heads up on the agencies to keep an eye out for, I am not ready to throw in the towel.
Thanks for the info and good luck on your search!
Keep me posted on your progress, I'll do the same.
kendyc  
#17 Posted : Tuesday, August 04, 2009 4:09:36 AM(UTC)
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Does anyone know how soon you are notified if you will take the test? the test is on the 10th of this month and I still haven't received anything...Should I be worried? Or is this normal?

Also is there someone I should call?
federalgurl  
#18 Posted : Tuesday, August 04, 2009 5:55:34 AM(UTC)
federalgurl

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Lisa, I'll keep you posted.

Infoplease....I didn't have to take a test for Claims Authorizer. I did take a test for Benefits Authorizer. I received a notice a couple months after applying, about the test.
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