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ThreeJay  
#1 Posted : Wednesday, February 12, 2020 10:16:49 AM(UTC)
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Are we required to check ID and handout mail at cluster boxes because people to cheap to buy lock and key??? Supervisor says we are.
postalvet  
#2 Posted : Wednesday, February 12, 2020 10:38:08 AM(UTC)
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Originally Posted by: ThreeJay Go to Quoted Post
Are we required to check ID and handout mail at cluster boxes because people to cheap to buy lock and key??? Supervisor says we are.


management runs the post office so you can not go wrong if you follow orders.


just document what you are told.
Postal employee (retired) 38 yrs who helps even if some do not believe me! I was a Steward, officer & trouble maker. Just Sayin'
Wicked cool guy  
#3 Posted : Wednesday, February 12, 2020 11:48:19 AM(UTC)
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If you don't know the person, yes, you should check ID. After you recognize them, you shouldn't have to check every time.
I'm in a city and the people play all sorts of shady games so I trust nobody!
MPE2009  
#4 Posted : Wednesday, February 12, 2020 11:55:01 AM(UTC)
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Originally Posted by: ThreeJay Go to Quoted Post
Are we required to check ID and handout mail at cluster boxes because people to cheap to buy lock and key??? Supervisor says we are.


You are required to follow instructions.
thanks 1 user thanked MPE2009 for this useful post.
WorkingTitle3484 on 2/13/2020(UTC)
Seadogg  
#5 Posted : Wednesday, February 12, 2020 12:07:40 PM(UTC)
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If I were you I would use that as a reason on my 3996.
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MPE2009 on 2/13/2020(UTC)
poorfamily  
#6 Posted : Wednesday, February 12, 2020 2:43:59 PM(UTC)
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Originally Posted by: Seadogg Go to Quoted Post
If I were you I would use that as a reason on my 3996.


Yup. No way can you predict when or how many customers you'll have to deal with. Once word spreads that you are handing out mail expect long lines. Lol

So you can no longer promise an 8 hour day, or to be back by 5, or 6, or the last truck, whatever the goal is for your office. You're just following orders.
Roger.D  
#7 Posted : Wednesday, February 12, 2020 5:06:10 PM(UTC)
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M-41

131.34 Exhibit mail to the addressee only. Delivery may be made to a customer on
the street if it does not delay the carrier unreasonably


It's up to you to decide it checking ID is an unreasonable delay. I say it is.

ETA: Also in the M41, 341, NOTICE 11: Information for Apartment House Customers:


3: mail receptacles and contents are protected by Federal law, and this law prohibits attempts to pry boxes open or otherwise tamper with them. If you lose your key, apply to the building owner or manager for another one.

Edited by user Wednesday, February 12, 2020 5:28:30 PM(UTC)  | Reason: fat fingers

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RodOrRob on 2/12/2020(UTC), ThreeJay on 2/13/2020(UTC)
Your NBA  
#8 Posted : Wednesday, February 12, 2020 6:32:23 PM(UTC)
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A woman approx. age 70 approached me on the split before her house. I had packed 2 splits so I happened to have her mail on me. After I gave it to her she commented that I gave it to her without asking for her i.d. lol. I thought later I should have told her I also didn't ask for i.d. when I gave her mail to that other lady.

Not wanting to make anyone paranoid, but don't rule out a postal dick approaching you to see if you will give them someone's mail.
122intheshade  
#9 Posted : Wednesday, February 12, 2020 9:11:33 PM(UTC)
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As the saying goes, "No good deed goes unpunished".

I had a guy accost me last week for giving two people their mail at a CBU. He gets his phone, points it at me, and barks: "What's your name?!"

Then he starts swearing at me about why his mail is always screwed up, and he's going to call my supervisor, yada yada yada.

I didn't feel the need to tell him that the first person gets sig items a couple times a week at her house, and the second person has an accent so thick you need a chainsaw to cut through it, so I had to see his DL weeks ago.
We decide which is right; and which is an illusion. I've got blisters on me fingers!
WorkingTitle3484  
#10 Posted : Thursday, February 13, 2020 2:25:31 AM(UTC)
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CYA, pal. Your supervisors are right.

Always ask for ID if unfamiliar people ask for mail or packages if you decide to give it to them. Only give that person's mail, nobody else. Don't get involved in some roommate drama.

Otherwise, no ID, no mail.

You don't want to be the guy who gave away somebody else's refund.

Edited by user Thursday, February 13, 2020 2:29:07 AM(UTC)  | Reason: Not specified

Take each day one step at a time.
Your NBA  
#11 Posted : Thursday, February 13, 2020 4:45:06 AM(UTC)
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I think the OP's biggest concern was that mgmt wanted him to hand out mail instead of putting it in the box and make customers use a key.

Mgmt sells people on the security of cluster boxes and then tells employees to hand out mail. Sounds about right.
thanks 1 user thanked Your NBA for this useful post.
ThreeJay on 2/13/2020(UTC)
colty31  
#12 Posted : Thursday, February 13, 2020 6:35:33 PM(UTC)
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if you don't know the route/person then I would ask for ID

I give out mail to a few people on my route if they happen to be outside while I walk by

use your own judgement
Roger.D  
#13 Posted : Thursday, February 13, 2020 7:42:47 PM(UTC)
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If someone does not have a key to their mailbox, offer to hold their mail at the office. They may come down and pick it up, until they get a new key from the box owners.
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